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Contact Us - Personal Solutions

Please refer to the following table for the various methods by which to contact Equifax:

How Can We Help You?

Contact Information

Talk to an Equifax Customer Care representative about my products I have purchased Login into the Member Centre and click on Contact Us to obtain our phone number and other contact information.
FAQ's Click here
Rejected For Credit? Visit www.equifax.co.uk.
Learn more about credit reports, scores and fraud protection Browse the Learning Centre and Customer Service.
Query information in my credit report Initiate an online query click here. You must have a copy of your current credit report. You may also send a query via mail to the address listed below.
Ask questions about credit reports, scores, fraud protection Browse the Learning Centre and Customer Service.
Login Help Visit Online Account Assistance.
Order my credit report by post Gain instant access to your credit information by ordering online. You may also post a request, click here for more information on your rights to your report and making a request.
Place a fraud alert on my credit report Call 0870 010 2091 for the CIFAS Protective Registration Service.
Opt-out of mailing lists Click here to find out more about mail preference services.
Mail correspondence to Equifax Equifax Credit File Advice Centre
P.O. Box 1140
Bradford
BD1 5US
To become an Equifax Business customer Click here to get more information about Equifax Business Solutions.

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